FAQ's
You can earn money in the following ways as a Pro Member:
- Paidtogo Coins – Pro users earn 2 PTG Coin for every 2000 steps
- Earn 10 Coins for hitting the daily step goal. Goal will vary based on step history
- Refer other users and earn 200 PTG Coins when they sign up
You can earn money in the following ways as a Free Member
- Earn 1 Coin per mile
- Earn 1 Coins for hitting the daily step goal
- Earn 200 Coins for each referral
How Do I Get Paid?
You get paid out via Paypal. There are two payment programs with different payout timelines.
Purchasing payouts with PTG Coins you’ve earned. Payouts come at the beginning of the 2nd month following a payout. Ex. If you purchase a payout in January you will receive it in early March.
How Do I Record My Steps?
We sync with Apple Health and you will need to allow your Apple Health data to be used in order to import your step data.
How Do I Get My 200 Referral Coins?
Coins are awarded after the 7 day free trial and the referral is billed for the first time for their Pro membership
What Do I Get With a Pro Subscription?
Pro Users get the following benefits:
- Earn 2 PTG Coin per mile (2000 steps)
- Earn 10 Coins for hitting your daily step goal
- Higher daily and monthly Coin limits
- Cash out via Paypal
How Do I Cancel My Subscription?
You can cancel your subscription directly from your Iphone by going to your settings and managing your subscriptions.
How do I Delete My Data?
You can delete your data by going to your profile screen and clicking the delete button.
What do I do if my data is not syncing properly?
Check to make sure you have allowed Paidtogo access to your Apple Health data. You can try turning your data sync off and then on again in the settings menu and resyncing your data.
What are the limits to earning Coins?
Pro Users: 2000 Coins ($50.00)
Free Users: 200 Coins ($5.00)
What is the daily step goal?
The daily step goal is a personalized target goal that is based on your prior 90 days of step history. Hitting that goal will result in 5 bonus coins.
Troubleshooting
You can contact us from the left hand menu directly with any issues you may have.